Contact information
We're Here to Help
Have a question about your order, our products, or anything else? We'd love to hear from you. Our team typically responds within 1–2 business days.
Get in Touch
Email: [YOUR EMAIL]
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST) We do not offer phone or live chat support at this time.
Before You Reach Out
You may find an instant answer in our:
- Shipping Policy — delivery times, tracking, lost packages
- Return & Refund Policy — how to request a refund
- FAQ — common questions about our products and subscriptions
For Order-Related Inquiries
Please include the following in your email so we can help you faster:
- Your full name
- Order number (found in your confirmation email)
- Email address used at checkout
- A brief description of your issue
For Refund Requests
Subject line: "Refund Request – Order #[Your Order Number]"
Please review our Return & Refund Policy before reaching out to ensure your request meets our eligibility requirements.
For Subscription Management
To pause, cancel, or modify your subscription, please visit our Subscription Management Policy or email us at [YOUR EMAIL] with the
subject line:"Subscription Change Request"