Shipping policy
Last Updated: 10th May, 2026
1. Overview
We want to get your order to you as quickly as possible. Please read this Shipping Policy carefully to understand how we process and deliver orders. By placing an order on https://www.trybloomvae.com, you agree to the terms outlined below.
2. Order Processing & Delivery Time
All orders are prepared and shipped within 4–9 business days from the date of your order confirmation.
You will receive a shipping confirmation email with your tracking number as soon as your order is on its way.
During high-volume periods such as promotions or holidays, please allow additional time.
3. Shipping Destinations
We currently ship to the United States (all 50 states including Alaska and Hawaii).
International shipping availability may vary. If your country is not available at checkout, we do not currently ship there.
4. Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Carrier |
|---|---|---|
| Standard Shipping | 4–9 business days | USPS |
Delivery times are calculated from the date of order confirmation. Business days are Monday through Friday, excluding U.S. federal holidays.
5. Shipping Carriers
We ship via USPS or similar carriers depending on your location. Carrier selection is at our discretion.
6. Tracking Your Order
Once your order ships, you will receive an email with your tracking number. You can track your package directly on the carrier's website. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.
If you have not received a tracking email within 7 business days of placing your order, contact us at [YOUR EMAIL].
7. Shipping Delays
We are not responsible for shipping delays caused by:
- Carrier disruptions or capacity issues
- Severe weather or natural disasters
- U.S. postal service delays
- Incorrect or incomplete shipping address provided by the customer
If your package is significantly delayed, please contact us and we will do our best to assist.
8. Incorrect Shipping Address
It is your responsibility to ensure your shipping address is correct at checkout. If you notice an error, contact us immediately at [YOUR EMAIL].
- If your order has not yet shipped, we will update the address at no charge
- If your order has already shipped, we cannot guarantee address changes and are not responsible for packages delivered to an incorrect address provided by the customer
- Re-shipment due to an incorrect address provided by the customer may be subject to an additional shipping fee
9. Lost or Stolen Packages
Lost packages: If your tracking shows "delivered" but you have not received your package:
- Check with neighbors and any household members
- Check around all entry points of your property
- Wait 2 additional business days — carriers sometimes mark packages as delivered prematurely
- Contact the carrier directly with your tracking number
- If still unresolved after 3 business days, contact us at [YOUR EMAIL]
We will work with the carrier to investigate. If a package is confirmed lost by the carrier, we will issue a replacement or refund at our discretion.
Stolen packages: We are not responsible for packages confirmed as delivered by the carrier but subsequently stolen. We recommend filing a report with your local police department and contacting your homeowner's or renter's insurance if applicable.
10. Damaged Packages
If your order arrives visibly damaged:
- Take photos of the damaged packaging and product immediately upon receipt
- Contact us at [YOUR EMAIL] within 7 days of delivery with your order number and photos
We will arrange a replacement or refund depending on the situation.
11. Undeliverable Packages
If a package is returned to us as undeliverable (wrong address, unclaimed, refused), we will contact you by email. You may choose:
- Re-shipment — subject to an additional shipping fee
- Refund — minus original shipping costs and any return shipping fees charged by the carrier
If we do not hear from you within 30 days of our outreach, the order will be forfeited and no refund will be issued.
12. Subscription Orders
Subscription orders follow the same shipping process as one-time orders. Shipping fees for subscriptions are as displayed at checkout.
13. Contact Us
For any questions, contact us at [YOUR EMAIL]
Please allow 1–2 business days for a response.